MorrowLatch / lead intakeSignal capture
Keep the inquiry moving.
Capture the details while the conversation is fresh. MorrowLatch will keep this signal ready for the next useful step.
Intake standard
Name, contact, unit need, source, and the moment the inquiry arrived. That is enough to make the handoff legible.
New inquiry
Capture the signal.
Add the essentials now. The record will carry its own server timestamps.